Hana Florist POS Features
Modernize your florist operations and enhance the customer experience with the comprehensive suite of features. Discover how teaming up with Hana Software allows both your shop and customer satisfaction to continually grow.
Hana Florist POS is not a general retail system with a florist add-on. Every feature on this page was built around how flower shops actually work – future-dated orders, perishable stock, wire services, weddings, and holiday peaks – and they all run on one login.
Trusted by 1,198+ flower shops across the US and Canada
Features matter when they change how a shop trades. These are the outcomes florists tell us about most.
Orders, deliveries, invoices and reminders run from one dashboard instead of a whiteboard, a spreadsheet and three separate apps.
Order history, occasion dates and loyalty points sit on the customer record, so reminders and campaigns go out at the right time.
Stem-level inventory and recipe-attached orders mean you buy what upcoming orders actually need – and fulfil them accurately.
Add stores, staff and sales channels without adding systems. Multi-location reporting rolls up to one view of the business.
Every feature below plugs into the same three-step flow.
Walk-in, phone, website or wire – every order lands in one queue with the delivery date, recipient and payment already attached.
Recipes draw down stock automatically, designers get printed tickets, and drivers get an optimised route with proof of delivery.
Payments reconcile into your books, receipts go out digitally, and the customer record is ready for the next occasion reminder.
Start a full-featured trial and use every feature on this page for 30 days – no contracts, and free data migration from your current system.
Running a successful florist takes more than creative vision – it requires organizing every last bloom and seamlessly managing customers. That's why we built an easy-to-use POS system exclusively for florists that takes care of the details so you can focus on design.
Take your POS system on the go with real-time access from your smartphone. Handle business needs from anywhere–the mobile app lets you access inventory, take orders, and more whether you're in-store or on a delivery.
View Mobile App Features
Easily create and manage a visual database of arrangement designs and streamline order fulfillment. Ensure you have the right flowers on hand and know exactly what floral materials you have in stock to make purchasing decisions.
Explore Inventory Management
Intuitive order management makes fulfillment smooth. Simply keep track of pending orders, owed payments, delivery status, and customer details in one dashboard. Boost your organization and minimize errors.
See How Order Management Works
From first enquiry to paid invoice, on one screen.
Intuitive order management makes fulfillment smooth. Simply keep track of pending orders, owed payments, delivery status, and customer details in one dashboard. Boost your organization and minimize errors.
See How Order Management WorksCreate stunning floral proposals with photos, descriptions, and pricing to share with clients. Get approvals and deposits faster to win more business and save time spent emailing images back and forth.
Explore Floral ProposalsGo green and delight customers with auto-generated digital receipts and invoices, save time over printing and mailing statements. Let your customers also access bills online through their customer portal account.
Learn More About Paperless BillingStock, services and multi-store control.
Easily create and manage a visual database of arrangement designs and streamline order fulfillment. Ensure you have the right flowers on hand and know exactly what floral materials you have in stock to make purchasing decisions.
Explore Inventory ManagementTrack inventory and manage your services like arrangements, delivery status, events, rentals, and more all in one place. Get end-to-end control over your flower arrangements and keep a record of costs and profitability.
Explore Florist Service ManagementThe web-based POS system works on any device from anywhere with an internet connection. Without servers or manual software updates, get the flexibility to manage your business from multiple locations or devices.
Learn More About Cloud POSManage employee details, schedules, commissions, and performance tracking in one place right from the POS. Optimize staff productivity and gain data-driven insights to reward top performers. Simplify payroll through integrated timekeeping.
Learn More About Employee ManagementCentrally manage inventory, orders, and operations across multiple store locations from one unified platform. Local reporting gives you insight into each store while corporate reporting gives the big picture.
Explore Multiple Store ManagementGet every arrangement to the right door on time.
Get every arrangement to the right door, on time, every time. Optimised routes, turn-by-turn navigation, and proof of delivery with photo and signature keep drivers on schedule and customers confident their flowers are on the way.
Explore Delivery ManagementConnect your POS calendar to manage appointments, reminders, and availability from your Google Calendar. View your full schedule in one place and avoid double bookings.
Explore Google Calendar IntegrationEverything you know about a customer, in one record.
Give your customers 24/7 self-service access to view order history, make recurring purchases, manage payment options, and more with a secure online customer portal. Customers can conveniently access info about their orders anytime, anywhere.
Learn More About Customer PortalTrack order history, balances due, credit limits, and more for individual customers or businesses. Invoice clients and accept payments when it's convenient for them. All account info is stored securely in one place.
Learn More About House AccountsOffer branded gift cards (be it virtual or physical) to encourage repeat visits and referrals. They make great presents for any flower lover! Customers can reload cards and redeem balances online or in-store.
Explore the Gift Cards ProgramLet your best customers automatically earn points for purchases that translate into discounts on future orders and special perks based on their buying activity. It's an easy way to thank them for their loyalty!
Learn More About Loyalty RewardsKeep every customer record clean and easy to find. Merge duplicate contacts, look up any customer in seconds by name, phone, or delivery address, and save recipient details so staff never start an order from scratch.
Learn More About Customer Relationship ManagementBe up to speed in no time! Enjoy FREE migration of your existing customer database so you can switch POS systems without losing critical customer information and order history. Plus get exceptional onboarding support!
Learn More About Customer MigrationHana connects to the tools your shop already runs on.
Connect directly to leading floral wire services for sending and receiving orders through integrated workflows. Easily import and export orders, manage your wire service account and expand your reach.
Explore Wire Service IntegrationsGet smooth POS integration with your existing florist hardware be it printers, receipt printers, landscape trifold ticket paper, or more. No need to purchase new hardware, the software works seamlessly with your current setup!
Check Hardware CompatibilityPayments, tax and margin, reconciled automatically.
Built-in tools for sales tax calculations, invoicing, profits, inventory costs, and other accounting needs. Seamlessly integrate your POS with popular small business tax and accounting software like QuickBooks.
Explore Tax & Accounting ManagementWe guarantee processing rates as good or better than you have now! See for yourself how you can put money back in your pocket and simultaneously upgrade your system, just by moving your processing to Hana Florist POS.
Compare Your Processing RateStay in front of customers between orders.
Never miss an important date again, customers appreciate reliable communication and you avoid forgotten events! Set up automated reminders for birthdays, anniversaries, and events so you always stay top of mind.
See How Automated Reminders WorkSend beautiful email campaigns to advertise specials, share arrangements, promote your latest flower offerings, and bring in repeat business. The drag-and-drop designer makes it easy without any design experience needed.
Explore Email MarketingSync your POS software and email to provide seamless order confirmations, invoices, promotions, and more right from one system. Reduce manual entry and enable communications from one centralized hub.
Learn More About Email IntegrationProfessionally showcase your business with integrated content management for your website, blog, and social media. Use pre-designed website themes and blog templates that are easy to customize and update, keep your brand fresh and engaging!
Learn More About Content ManagementVerified reviews from flower shops using Hana every day.
It's simple, web based, and covers most of what we need – accounting, invoicing, sales reports, QuickBooks integration, merchant services, walk-in, phone, and web orders, and delivery scheduling.
The most impactful features are the dashboard showing completed and pending deliveries, order counts by day, and the ability to look up customer history and save their card information and preferences.
I especially appreciate all the features that would cost me extra with other software. The house account and wedding proposal features are especially helpful.
Still deciding? These are the questions we hear most about what is included.
Every feature listed on this page is part of the Hana Florist POS platform. Which tier you need depends on how many computers and locations you run – see the pricing page for the current plans.
No. Hana connects directly to FSN, FTD, BloomNet and BloomNation. Incoming wire orders land in the same queue as your walk-in, phone and website orders, and outgoing orders are sent without switching systems.
In most cases, yes. Hana works with standard PCs, Macs, iPads, receipt printers, cash drawers, barcode scanners and card terminals. The onboarding team will confirm compatibility before you switch over.
Yes. Multiple Store Management syncs orders, inventory, sales and customer data across every location in real time, with reporting per store or rolled up to the parent business.
No. Customer migration is free – your existing customer database and order history come across, and the team guides you through onboarding and training.
Yes. The free trial gives you the full platform for 30 days with no contract, so you can run real orders through it before you decide.
Sign up for a full-featured trial to discover the features and benefits of the Hana Florist Partnership.
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