Wire Network Integrations - FTD, Teleflora, BloomNet, and BloomNation in One Queue

Too many tabs open already? Hana integrates directly with the major floral wire services like FTD, Teleflora, and BloomNet, so every incoming wire order lands in the same queue as website orders and phone orders. One screen, one workflow, every channel.

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A Complete System for Every Florist Wire Service, Website, and Phone Order

FTD Integration — No Separate Terminal

Is the team currently switching to a separate FTD screen to accept and process incoming orders? Hana integrates with FTD directly so incoming orders appear in the Hana queue the moment they are sent.

Incoming FTD orders appear in the Hana queue automatically
Fill rates and order acceptance managed from the Hana dashboard
Outgoing FTD orders processed through Hana without switching terminals
Order details pre-populated so no manual re-entry is needed
Designers see one queue with FTD orders alongside every other order type

Teleflora Integration — Same Screen as Every Other Order

Still logging into Teleflora DSX separately to process incoming orders? Hana pulls Teleflora orders directly into the workflow. No duplicate data entry and no separate login.

Incoming Teleflora orders pulled directly into the Hana order queue
Process, fill, and confirm from the same screen as all other orders
Shops running both FTD and Teleflora have both in one unified queue
No re-entering customer names, delivery addresses, or card messages
Faster confirmation means better fill rates with the Teleflora network

BloomNet Integration — No Standalone BloomNet Terminal

Shops receiving good BloomNet volume from 1-800-Flowers want a dedicated terminal just for those orders. Hana Florist POS removes that entirely.

BloomNet orders received and processed from Hana automatically
No separate BloomNet terminal to manage or log into
Orders appear in the same queue as every other channel
Customer details and arrangement information arrive pre-populated
Delivery scheduling for BloomNet orders feeds directly into Hana's routing tools

FSN Integration — For Independent Florists Who Want to Keep More

FSN, the Flower Shop Network, is a florist-owned wire service popular among independent shops who want to keep more of their order value. Hana supports FSN so FSN orders arrive and are managed through the same unified dashboard as every other wire service.

FSN orders managed through the same Hana dashboard as FTD and Teleflora
Florist-owned network with lower fees suits independent shop economics
Onboarding specialist configures the FSN account connection during setup
Orders arrive pre-formatted and ready to action without manual re-entry
All FSN reporting sits alongside other wire service data in Hana's reports

BloomNation Integration — Independent Florist Focus

BloomNation is built for independent florists competing on quality and creativity rather than price. Hana supports BloomNation order integration so incoming orders flow into the existing queue without disruption.

BloomNation orders flow directly into the Hana order queue
No separate platform to check for incoming BloomNation orders
Order details arrive pre-populated with no manual entry
Fits naturally into the same workflow as every other order source
Speak with the Hana onboarding team to configure the account connection

One Queue — Every Order Source, Every Channel

What changes when all wire orders are in one place? The team stops splitting attention between multiple terminals and works one queue from start to finish. FTD, Teleflora, BloomNet, FSN, BloomNation, the Hana website, and phone orders all appear together.

Single queue for every order source, no separate screens to check
Orders sorted by delivery date and time so production priorities are always clear
Designers work from one list not multiple terminals
No order gets missed because someone forgot to check a separate system
Full picture of the day's workload visible in one place from the start of the shift

No Manual Re-Entry — No Transcription Errors

Every time order details from a wire terminal are manually re-typed into the POS, there is a chance of a mistake. Hana Florist POS brings wire order details in pre-populated so the details that arrive from the network are the same details that go out to the customer.

Customer name, delivery address, arrangement type, and card message all arrive automatically
No manual re-keying and no transcription errors from copying between systems
Wrong-address deliveries caused by re-entry mistakes become far less common
Order confirmation to the customer reflects the exact details from the wire order
Arrangement inventory updates automatically when a wire order is accepted

Wire Service Reporting — Know What Is Actually Profitable

Most florists have a rough sense of which wire services bring in volume. Fewer know which ones actually make money after fees and labor. Hana's reporting breaks down the numbers that matter for each network.

Fill rate by wire service to see acceptance rates against network expectations
Average order value by network to compare which services send higher-value work
Order volume by period to see which networks spike during peak holidays
Profitability by wire service after fees and labor factored in
Data to decide where to invest in network membership and where to pull back

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Wire Orders Run Through the Full Hana System — Not Just a Terminal Replacement

Replacing wire service terminals with Hana Florist POS is not just about fewer screens. Wire orders become part of the same system that handles inventory, delivery, customer records, and end-of-year reporting. Everything is connected.

Order accepted: Inventory arrangement updates automatically when a wire order is accepted. No separate stock adjustment needed.
Order assigned: The designer sees the wire order in the same production queue as every other order, assigned and tracked through Hana's order management.
Order delivered: Delivery status confirmed inside Hana's delivery tracking. No separate confirmation step on a wire terminal.
Customer notified: Automatic order confirmation email goes to the customer regardless of whether the order came from a wire service or the florist eCommerce website.
Month close: Wire service revenue is already inside Hana's tax and accounting reports with no manual export from a separate terminal required.

Hana F2F – An Alternative to Traditional Wire Services

Hana F2F is a florist-to-florist order network built for independent shops who want to send and receive orders between florists without the fees charged by major wire networks. Many Hana users run traditional wire service integration alongside Hana F2F to find the right balance for their florist shop.

Setup Is Handled During Onboarding — Not by the Shop

Does setting up wire service integrations mean hours of configuration? No. Wire service connections are set up by the Hana onboarding specialist before the shop goes live. We configure each integration, test order receipt, and confirm everything is working before the first live order comes through Hana Florist POS.

Onboarding specialist configures all wire service connections during setup
Each integration tested before the shop goes live
No gap in order receipt during the transition from existing terminals
Most florists report improved fill rates after the transition because the streamlined queue makes acting on orders faster
Full transition from sign-up to first live wire order typically takes days, not weeks

Frequently Asked Questions

Questions about floral wire service integrations? Start here. Browse our FAQs to see how Hana Florist POS connects with the services you already use.

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Not at all. Hana integrates with your existing wire service accounts like FTD, Teleflora, BloomNet, FSN, and BloomNation. You get to keep your memberships. Your member ID and your network relationships stay exactly the same. Hana simply becomes the single interface for all of them. It replaces the need for separate terminals. Think of it as one cockpit to control your whole fleet.

No way. Hana's onboarding team handles the transition smoothly. They have guided many florists through exactly this process. Your onboarding specialist configures each wire service integration before you go live. There is zero gap in order receipt during the cutover. Most florists report that fill rates get better after the switch. The streamlined queue makes it easy to act on incoming orders fast.

Yes. Hana easily supports both inbound wire orders and outbound wire orders. Inbound means you receive orders from other florists via the network to fill locally. Outbound means you send orders to filling florists in other cities when your customers want distant delivery. Both directions are managed inside Hana Florist POS. It is a true two-way street.

Yes, it is totally worth it even with a single wire service. The value is not just about combining multiple networks. It puts your wire orders in the same queue as every other order type. They share the same reporting system. No more annoying toggling between your wire terminal and your POS. Your wire orders become part of your complete business data. You no longer have to manually reconcile a separate system.

Yes, there is a great alternative. Hana F2F is a florist-to-florist order network built for independent shops. It lets you send and receive orders between florists without high network fees. Many Hana users run traditional wire service integration alongside Hana F2F. Your Hana account team can walk you through both options. They will help you find the right mix for your shop.

One Queue. Every Floral Wire Service. Every Order Source.

FTD, Teleflora, BloomNet, FSN, and BloomNation all managed from the same Hana dashboard alongside website, phone, and walk-in orders.