Paperless Digital Invoicing - Digital Receipts, Invoices, and Statements

A busy flower shop processing 80 to 100 orders a day generates tens of thousands of paper receipts a year. That is real money spent on thermal paper rolls, printer maintenance, and staff time managing it all. Hana's paperless billing emails every receipt and invoice automatically, keeps records safely in the cloud, and saves your flower shop from piles of paper, printer issues, and lost slips.

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A Smarter Billing Workflow for Modern Flower Shops

Email Receipts at Checkout — No Paper, No Handling

The moment a sale is completed in Hana, a digital receipt goes straight to the customer's inbox. Customers who prefer a printed copy can still get one, but it is no longer the default. Most transactions are paperless without any extra step from the team.

Send digital receipt automatically when transaction closes
Deliver to customer email seconds after sale completes
Eliminate thermal paper, handling, and replacing receipt rolls mid-rush
Keep print option available for customers who prefer it
Save hours of handling time and dozens of rolls during busy Valentine's Day or Mother's Day

Digital Invoices for House Account Clients — No Spreadsheet Required

Hana Florist POS handles it automatically. At the close of each billing cycle, house account clients receive a professionally formatted invoice by email with a full breakdown of every order, date, and amount. No spreadsheet and no printing required.

Automatically create one combined invoice at the end of each billing cycle
Show a full breakdown of every flower order, delivery date, payment amount, and account credit
Email invoices directly to the client's billing contact from inside Hana
Keep every invoice clean and professional without manual setup each time
Manage payment terms, billing schedules, and credit limits alongside invoicing

Every Receipt and Invoice Stored and Searchable

Customer calling about an old order? No need to shuffle through stacks of paper hoping the receipt still exists. Hana stores everything neatly in the cloud so you can pull it up fast.

Store every receipt and invoice automatically in Hana after sending
Search by customer name, date, or order number to find records instantly
Resend past receipt to customer with single click
Eliminate filing cabinets, archive boxes, and digging through old records
Keep records clean and audit-ready without manual organizing

Access Billing Records From Anywhere — Not Just the Counter

Because the billing system is cloud-based, every invoice, receipt, and payment record is accessible from any device with an internet connection, whether at a wedding venue, working from home, or managing a second location.

Pull up invoices, check payment status, and resend records from any device
Help florists managing corporate accounts while away from the shop
Ensure no record is locked to single machine in back office
Work from phone, tablet, or laptop anywhere with Wi-Fi or cellular
Maintain identical access whether at one location or across multiple shops

Better for Customers Too — Especially for Online Buyers

Younger customers buying through the Hana florist website expect a digital receipt in their inbox, not a paper slip they will never see. A clean, professionally formatted email receipt also puts the shop's branding in the customer's inbox after every purchase.

Match digital receipts with expectations of customers who order online with florist website
Reinforce shop's brand and professionalism with every receipt email
Allow customers to find purchase history in inbox anytime
Reduce "I need proof of purchase" calls because there is no receipt to lose
Pair with Hana's loyalty rewards programme so customers track points through same digital channel

No More Wire Order Guesswork

Keep wire orders from Teleflora, FSN, and more organized from start to finish. Receive wire-in orders or send them through a network – Hana tracks every detail in one place and helps reduce manual follow-up work.

Automatically track wire service fees, commissions, and payment details.
Check order statuses without jumping between multiple platforms.
Keep customer, recipient, and fulfillment details connected to every wire order.
Maintain accurate records for wire transactions, settlements, and reporting.
Find past wire orders in seconds when customers have questions or need updates.
Cut down on paperwork and get a clearer view of all your wire service activity.

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Paperless Billing Connected to the Full Hana Platform

Billing does not sit in isolation in Hana. Every piece of the platform connects so going paperless makes the whole operation run more smoothly, not just the receipts.

Order Management and Delivery: Customers receive digital confirmations when their order is dispatched and when it is delivered. The whole order-to-door journey is handled without paper through Hana's order management and delivery tracking.
Florist Proposals: Digital event and wedding proposals convert directly into orders and invoices without any paper changing hands at any stage of the process.
Credit Card Processing: Pair digital billing with Hana's integrated payment processing so the full transaction, from payment to receipt, is handled cleanly in one place.
Employee Management: Staff permissions control which team members have access to billing records and invoicing. Only the right people handle the right tasks!
Google Calendar: Stay on top of recurring house account billing dates alongside deliveries and events through Hana's Google Calendar integration.

Frequently Asked Questions

Wondering how Hana Florist POS paperless billing fits into your workflow? Find the answers in our FAQs.

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Hana sends digital receipts automatically at the close of every transaction without any manual action from staff. When a customer's email is stored in their profile, the receipt is sent instantly. For first-time customers, the email is entered at checkout. The option to print a physical receipt is still available for any customer who prefers it.

Yes. Paperless is the default in Hana but it is not mandatory. Staff can print a receipt at any time from a compatible receipt printer. Hana works with standard receipt printing hardware so printing is still available whenever needed, just no longer the standard for every transaction.

Invoices for house account clients are generated automatically at the end of each billing cycle, whether weekly, monthly, or fortnightly. Each invoice includes a full itemised list of every order, the total amount due, and payment instructions, sent by email directly to the client's billing contact. Past invoices can be pulled up and resent from the Hana dashboard at any time.

Yes. All receipts, invoices, and statements are stored securely in Hana's cloud-based system. These all are organized and are searchable by customer name, date, and order number. You can easily retrieve for tax purposes, audits, or customer disputes. Hana's tax and accounting management tools generate financial reports directly from billing data, reducing manual work at year-end.

The change is designed to be seamless. Paperless billing works the same way for in-store, online, and phone orders. Most florists find staff adapt within the first day. Full onboarding support from Hana's fanatical support team is available to walk the team through setup and answer any questions.

Getting Started Takes Minutes

Ready to stop printing stacks of receipts? Hana Florist POS makes paperless billing simple. Set up your flower shop logo, choose your email receipt template, and automate billing in minutes. No fancy hardware needed.